eCommerce
Enrich Checkout Risk Assessment with Upstream Context
Build digital interactions that create loyal customers, while protecting against account takeover, payment, shipping and returns fraud.
Customer Journey Protection
Account Security and Fraud Prevention for Every Customer Journey
Combine complete visibility of user behavior - everywhere - with the agility to decision and act on trust and risk in real time, future-proofing your business against evolving AI fraud threats, complex social engineering and online abuse.
Darwinium is a Cyberfraud Prevention Platform that Provides Scalable Customer Journey Protection Without Friction
Security and fraud solutions typically risk-assess specific digital interactions rather than the entire user journey. This creates an incomplete view of user behavior, poor customer experience, and an inability to adapt to new threats. Darwinium combines fraud intelligence and analytics across every digital touchpoint – Web, Apps and APIs, with integrated customer journey orchestration. Businesses can make more accurate, real-time decisions, and take dynamic, tailored remediation that favors the customer and not the fraudster.
Unite Operational Siloes
Understand true user intent, with full visibility of fraud and risk intelligence across security, fraud and customer experience teams.
Create Customer Delight
Give customers frictionless, tailored digital experiences that build trust and lifetime value without unnecessary interventions.
Protect Against Evolving AI Threats
Close the gap between making risk decisions and taking action, without relying on IT and engineering resource.
Protect Every Customer Journey from Fraud, Scams and Abuse
"The Darwinium team showcased a profound understanding of our requirements, offering innovative solutions to help us reach our objectives. They are not only knowledgeable but also bring a creative approach to problem-solving. The platform's flexibility is particularly impressive, allowing us to meet the unique needs of our business and clients."
Egle Nartautaite, Global Fraud at Pitney Bowes
What Makes Darwinium Different?
Your Complete Cyberfraud Prevention Platform
Consolidate multiple data siloes into a single source of truth across the customer journey. Covering bot intelligence, account security, fraud and abuse prevention.
Harness journey-level behavioral analytics, native device fingerprinting and behavioral biometrics that leverage 365 days of fine-grained transaction intelligence.
Move seamlessly from analytics to action, with real-time customer journey orchestration.
Behavioral Intelligence Across your Digital Estate
Take cyberfraud intelligence to the perimeter edge. Add network, device, behavior and endpoint context to security tools, and complete journey-level visibility and context to fraud teams.
Simple deployment options cover your content delivery network (CDN), web, mobile apps and APIs, removing pressure on IT resource and decoupling remediation from release cycles.
Uncover User Intent with Device and Behavioral Signatures
Darwinium has distilled sophisticated device and behavioral interactions into industry-first digital signatures to better separate trust from risk. Simplify vast amounts of data into actionable intelligence that can be compared for similarity. Find patterns of behavior, identity, content and context.
Rather than a fixed identifier, signatures can be compared in real time for percentage similarity according to context. Optimize challenge rates with customer experience to recognize more trusted users with less friction.
Use Cases
Combine individual use cases across web, mobile and API endpoints, with full customer journey-level visibility
Account Security
Detect and block malicious automated traffic, fake accounts and use of stolen identity data. Protect logins, account details and payments. Optimize customer experience.
Detect and block malicious automated traffic, fake accounts and use of stolen identity data. Protect logins, account details and payments. Optimize customer experience.
Protect against account takeovers, use of stolen credit cards, shipping and returns fraud. Identify behavior indicative of scams and social engineering across payment journeys.
Prevent bonus abuse, business logic abuse and API abuse. Detect fraudulent or abusive content - images and text - before it is uploaded. Protect end user trust and safety.
Streamline customer onboarding by combining identification of high-risk devices and behaviors with plug-and-play know-your-customer (FYC), anti-money-laundering (AML) and enhanced due diligence (EDD) integrations.
Accurately identify returning users regardless of cookie wiping or private browsing. Separate trusted and high-risk behavior as it happens to prevent intrusion of trusted accounts. Identify potential social engineering behaviors.
Add upstream context to downstream checkout and payment workflows, to reduce manual reviews and false positives. Consolidate digital interactions with instore activity, such as rewards redeptions, via the Darwinium API.
Detect subtle signs of social engineering or coercion indicative of a potential scam, via journey-level behavioral analytics and behavioral biometrics. Identify live remote access attempts and unusual payment patterns, with 365-day lookbacks.
Uncover unwanted bonus-abuse behaviors that other solutions might miss, such as use of automated bots that can bypass captchas, cookie wiping and use of private browsing to bypass device recognition, and use of proxies and emulators to generate multiple new player bonuses.
Integrate Darwinium with your sites' API endpoints to protect their integrity. Bring the context of downstream events to the security perimeter, to better discover, monitor and maintain new and existing APIs. Detect and prevent high velocity attacks, low and slow probing, and attempts at reverse engineering with velocity, sequence and parameter monitoring.
Industries
Secure customer accounts across eCommerce, marketplaces, gaming and gambling, fintech, airlines and retail banking
Customer Success