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Retail Banking

Adaptive Fraud Prevention for Retail Banking

Use behavioral intelligence to understand user intent across every customer interaction. Identify interactions from customers, fraudsters, mule accounts and AI agents. Uncover scam behavior in real time, before a payment is made.


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Evolving Fraud Threats for Retail Banks

Retail banks are increasingly having to understand user behavior and intent, as fraudsters shift tactics to exploit the customer as a payment initiator. Authorized push payment (APP) fraud continues to rise, with criminals using social engineering and coercion to bypass traditional controls. Mule accounts play a central role in laundering funds across networks, while attackers deploy bots for large-scale credential stuffing, fake account creation, and use stolen credentials and remote access tools to carry out account takeovers.

Protect the Full Customer Journey

Protect more than just logins, onboarding, and payments - secure every high-risk interaction such as password resets, detail changes, new beneficiary setup, and new channel registrations.


Detect APP Fraud & Scams

Uncover unusual changes to customer behavior. Spot signs of coercion using behavioral biometrics, login patterns, new presence of remote access software, and unusual payment behaviors or beneficiary intelligence.

Identify Mule Accounts

Detect and block cloned app activity at the perimeter, reducing downstream manual reviews and minimizing the volume of Suspicious Activity Reports (SARs). Identify networks of linked behavior using behavioral identity graphs.

Streamline Access for Returning Users

Recognize returning users with greater accuracy, even those using private browsers or after wiping cookies, with industry leading device recognition and behavioral analytics. Reduce unnecessary friction and step-ups.

Go Beyond Understanding Digital Identity, to Verifying User Intent

With authorized push payment (APP) fraud climbing globally, Darwinium helps retail banks better understand traffic intent, uncover new patterns of behavior across the entire customer journey to detect subtle signs of coercion and social engineering.

Analyze device, behavior, user, identity, and transaction data across the entire user journey with journey-level behavioral analytics, native device fingerprinting and behavioral biometrics that leverage 365 days of fine-grained transaction intelligence.

Deploy via your content delivery network (CDN) to harness full visibility of every customer interaction. Protect new touchpoints from within the Darwinium portal, removing the burden on engineering teams.

Darwinium Key Capabilities for Retail Banking

Darwinium combines breadth and depth of user transaction data, with the ability to decision and act on intelligence in real time.

The Darwinium team showcased a profound understanding of our requirements, offering innovative solutions to help us reach our objectives. They are not only knowledgeable but also bring a creative approach to problem-solving. The platform's flexibility is particularly impressive, allowing us to meet the unique needs of our business and clients.

Egle Nartautaite

Global Fraud at Pitney Bowes

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Customer Case Study

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